UK AND EUROPEAN DELIVERY INFORMATION

UK Standard Delivery Information (Mainland Only)
£5.95
Delivery between 9am-7pm, Monday to Friday (subject to any delays with the courier).

3-5 Working day service
Dispatched with Royal Mail, DPD or UPS

UK Next Day Delivery Information (Mainland Only)
£10.00
Delivery between 9am-7pm, Monday to Friday
(subject to any delays with the courier).
Orders placed Mon-Thurs before 3pm only
Not available for Wallpaper, Paint, Wall stickers, Rugs, Bespoke or personalised items or Large Fragile delivery service items
May incur further charges dependant on size and weight of order
Please contact contact@rockettstgeorge.co.uk with your order number to confirm a next day delivery

UK Saturday Delivery Information (Mainland Only)
£30.00
Delivery between 9am-7pm, Saturday
Orders placed before 3pm Friday only
Dispatched with DPD or UPS
Not available for Wallpaper, Paint, Wall stickers, Rugs, Bespoke or personalised items or Large Fragile delivery service items
May incur further charges dependant on size and weight of order
Please contact contact@rockettstgeorge.co.uk with your order number to confirm a Saturday delivery

Vouchers (UK Mainland)
£2.00
Dispatched within 3 - 5 days with Royal Mail 1st Class

E-Vouchers
Free delivery(emailed)
Generated automatically. If your e-voucher does not arrive within 24hours please contact the team: contact@rockettstgeorge.co.uk

Wallpaper & Paint Samples
£2.00 (when ordered alone)
Only available on orders containing wallpaper samples and/or paint samples with no other products.
UK only 3 – 5 working day service

Scottish Highlands & Isle of Man
Standard £10.95
Delivery between 9am-7pm, Monday to Friday
2 - 5 Working day service
Available for any order under 30KG
Please note that orders over 30KG may incur further postage charges based on final weight and size once packaged. You will be contacted directly before your order is dispatched if further postage costs are required. Unfortunately, these costs cannot be calculated until your order has been placed. (Please contact one of our lovely customer service team if you need a specific quote. 01444 253391or contact@rockettstgeorge.co.uk)

Channel Islands
Standard £24.00
Delivery between 9am-7pm, Monday to Friday
2 - 5 Working day service
Available for any order under 30KG
Please note that orders over 30KG may incur further postage charges based on final weight and size once packaged. You will be contacted directly before your order is dispatched if further postage costs are required. Unfortunately, these costs cannot be calculated until your order has been placed. (Please contact one of our lovely customer service team if you need a specific quote. 01444 253391or contact@rockettstgeorge.co.uk)


CLICK & COLLECT

Free (order and collect in-person)
We are happy for you to collect your order from our warehouse in person. Please place your order online and contact one of our customer services team, they will set your order aside for you to collect at your convenience.

Email us contact@rockettstgeorge to authorise your request. 
We will endeavour to prepare your purchase for collection 48 working hours after your order has been placed.
You will be notified by a member of our Customer Services team once your order is ready for collection. Please ensure to bring along a valid photo ID (Passport or UK driving licence), your payment card used for purchase and your order number.
Payment must be made online, or by calling our customer services team on 01444 253391 before you are able to collect your order.
Please note that we will only be able to hold your order for fourteen days. After this time, your order will be cancelled and your payment automatically refunded.
Before leaving to collect your order, please consider the size of the item you wish to collect and whether your vehicle has sufficient space.
Opening hours for warehouse collection are: Mon–Fri: 9:30am-4.30pm
Our Warehouse collection address is: Unit 10, Old Kiln Works, Ditchling Common Industrial Estate, Hassocks, East Sussex, BN6 8SG.

If you wish to collect using your own courier, please contact our Customer Service team to arrange the collection date and time. Please also advise us of the name of the courier company collecting. You will advise your courier company that they will need to know the name of the order together with the order number.


FURNITURE & LARGE/FRAGILE ITEM DELIVERY - UK MAINLAND ONLY

Large items of furniture and particularly fragile items will be delivered by a private courier. The extra charges applied to this service are to ensure that the product(s) reach you in perfect condition. You will be contacted within 3-5 working days from point of order and offered a delivery date. We are unable to allocate specific times. Please note this is not a two man delivery and so we kindly ask that someone is available to assist with larger items. If you require a 2 man delivery service this will incur an additional charge, please contact the office on 01444 253391 or contact@rockettstgeorge.co.uk
Please call 01444 253391 or email contact@rockettstgeorge.co.uk for further information. 

From £25.95
Delivery between 8am - 6pm, Monday to Friday
2 – 3 week Service
May incur further charges dependant on size, weight and quantity of Large or Fragile items ordered


EU EUROPEAN DELIVERY TIMES & COSTS

Please note that International Deliveries may incur further postage charges based on final weight and size of packed orders. You will be contacted directly before your order is dispatched if further postage costs are required. Unfortunately, these costs cannot be calculated until your order has been placed.

From £15.00
Delivery between 9am-7pm, Monday to Friday
3 - 7 day service
Not available for Large items, furniture or fragile items
We are unable to send Paint overseas
May incur further charges dependant on size and weight of order
Dispatched with DPD or UPS

Voucher Delivery: £10.00
Dispatched within 3 - 5 days

Wallpaper Samples £10.00
Available only for orders containing wallpaper samples.
3 – 5 working day service

NON-EU EUROPEAN DELIVERY INFORMATION

Please note that International Deliveries may incur further postage charges based on final weight and size of packed orders. You will be contacted directly before your order is dispatched if further postage costs are required.
Unfortunately, these costs cannot be calculated until your order has been placed. You may also be charged Customs & Duty depending on the country you reside in, UPS will contact you directly regarding these charges. Any Customs & Duty charges are solely the responsibility of the customer.

European Non-EU Standard Delivery
From £30.00
Delivery between 9am-7pm, Monday to Friday
3 - 7 working day service
Not available for Large items of furniture or fragile items
We are unable to send Paint overseas
May incur further charges dependant on size and weight of order.
Dispatched with DPD or UPS

Vouchers £20.00
Dispatched within 3 - 5 working days

E Vouchers
E-Voucher Free delivery: emailed
Wallpaper Samples £20.00
Available only for orders containing wallpaper samples. 3 – 5 working day service


US & CANADA STANDARD DELIVERY TIMES & COSTS

Please note that International Deliveries may incur further postage charges based on final weight and size of packed orders. You will be contacted directly before your order is dispatched if further postage costs are required. Unfortunately, these costs cannot be calculated until your order has been placed.
You may also be charged Customs & Duty depending on the country you reside in, UPS will contact you directly regarding these charges. Any Customs & Duty charges are solely the responsibility of the customer.

USA & Canada Standard Delivery
From £50.00
Delivery between 9am-7pm, Monday to Friday
4 - 7 day service
Not available for Large items of furniture or fragile items
We are unable to send Paint overseas
May incur further charges dependant on size and weight of order.
Dispatched with DPD or UPS

Vouchers £20.00
Dispatched within 3 - 5 days

E Vouchers
E-Voucher Free delivery: emailed

Wallpaper Samples £20.00
Available only for orders containing wallpaper samples. 3 – 5 working day service


AUSTRALIAN & NEW ZEALAND STANDARD DELIVERY TIMES & COSTS

Please note that International Deliveries may incur further postage charges based on final weight and size of packed orders. You will be contacted directly before your order is dispatched if further postage costs are required. Unfortunately, these costs cannot be calculated until your order has been placed.
You may also be charged Customs & Duty depending on the country you reside in, UPS will contact you directly regarding these charges. Any Customs & Duty charges are solely the responsibility of the customer.

Australia & New Zealand Standard Delivery

From £50.00
Delivery between 9am-7pm, Monday to Friday
4 – 7 workingday service
Not available for Large items of furniture or fragile items
We are unable to send Paint overseas
May incur further charges dependant on size and weight of order
Dispatched with DPD or UPS

Vouchers £20.00
Dispatched within 3 - 5 days

E Vouchers
E-Voucher Free delivery: emailed

Wallpaper Samples £20.00
Available only for orders containing wallpaper samples. 3 – 5 working day service
REST OF THE WORLD STANDARD DELIVERY INFORMATION

Please note that International Deliveries may incur further postage charges based on final weight and size of packed orders. You will be contacted directly before your order is dispatched if further postage costs are required. Unfortunately, these costs cannot be calculated until your order has been placed.
You may also be charged Customs & Duty depending on the country you reside in, UPS will contact you directly regarding these charges. Any Customs & Duty charges are solely the responsibility of the customer.

Rest of the World Standard Delivery

From £50.00
Delivery between 9am-7pm, Monday to Friday
4 – 7 working day service
Not available for Large items of furniture or fragile items
We are unable to send Paint overseas
May incur further charges dependant on size and weight of order.
Dispatched with DPD or UPS

Vouchers £20.00
Dispatched within 3 - 5 days

E Vouchers
E-Voucher Free delivery: emailed

Wallpaper Samples £20.00
Available only for orders containing wallpaper samples. 3 – 5 working day service


ITEMS CARRYING LONGER DELIVERY TIMES

Wallpaper
Not all wallpapers are held in stock in our warehouse
Delivery times vary between suppliers so please check individual wallpapers for specific lead times. Next day delivery is not available on all wallpaper.
Please contact one of our lovely customer service team if you need your wallpaper for a specific delivery date 01444 253391 or contact@rockettstgeorge.co.uk

Wall Stickers
Our wall stickers are made to order so delivery will be within 5 - 7 working days

Paint
This is mixed to order, so delivery will be within 5-7 working days. This item Is only available for UK mainland delivery.

Bespoke / Personalised Orders
Our bespoke and personalised items take 7-14 days for delivery. Please contact one of our lovely customer service team if you require your personalised/bespoke item for a specific delivery date 01444 253391 or contact@rockettstgeorge.co.uk

Large Fragile Delivery Service
We aim to have all items delivered within 2-3 weeks. Once your order has been placed we will contact you with delivery date options. Please contact one of our lovely customer service team if you need your furniture delivered by a specific date 01444253391 or contact@rockettstgeorge.co.uk

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