1. HIGHLANDS & ISLANDS

    We send our parcels via DPD and they unfortunately apply a surrcharge to the following areas meaning that in line with our Fast & Fair Delivery Policy, we need to charge a little bit more:

    Scottish Highlands & Islands:

    AB31 - AB35 | AB36 - AB38 | AB41 - AB54 | AB55 - AB56
    FK17 - FK21
    HS1 - HS9
    IV1 - IV63
    KA27 | KA28
    KW0 - KW14 | KW15 - KW17
    PA20 - PA78
    PH15 - PH18 | PH19 - PH29 | PH30 - PH31 | PH32 - PH33 | PH34 - PH44 | PH45 - PH48 | PH49 - PH50
    ZE1 - ZE3

    Channel Islands:

    JE | GY

    Isle of Wight:

    PO30 - PO41

    Isle of Man:

    IM

    Isles of Scilly:

    TR21 - TR25

    Northern Ireland:

    BT

  2. EU DELIVERY

    Standard European Delivery - From £15.00

    Delivery between 9am-7pm, Monday to Friday (subject to any delays with the courier).
    Approximately 3-7 working day service.
    Not available for Paint, Furniture or Large/Fragile items.
    May incur further charges dependant on size and weight of order.
    Dispatched with DPD.

    Voucher Delivery -  £10.00

    Approximately 3-5 working day service.

    E-Vouchers

    Free delivery - the voucher will be emailed to yourself or the recipient.
    Generated automatically. If your e-voucher does not arrive within 24 hours please email contact@rockettstgeorge.co.uk.

    Wallpaper Sample Delivery - £10.00

    Available for orders containing only wallpaper samples.
    Approximately 3-7 working day service.

    Pre-Order Products

    All Pre-Order products will have a week commencing expected delivery date stated on the product page and on your order confirmation. This date is for guidance only, we hope to exceed your expectations and deliver early but unfortunately, there is a chance that due to circumstances outside of our control your delivery may be later than we would hope and if this is the case, we will endeavour to communicate the new expected date to you.

    All delivery times and charges are as per the standard delivery method for that product e.g. delivery will be from the estimated w/c delivery date, choose next day if available for a quicker, upgraded delivery and Large/Fragile items will still incur the delivery charge and lead time.

    Please contact one of our lovely customer service team if you need more information on 01444 253391 or contact@rockettstgeorge.co.uk.

    Please note:

    International Deliveries may incur further postage charges based on final weight and size of packed orders. You will be contacted directly before your order is dispatched if further postage costs are required. Unfortunately, these costs cannot be calculated until your order has been placed. We are currently unable to send Large / Fragile items overseas.

  3. NON-EU DELIVERY

    Standard Non-European International Delivery - From £30.00

    Delivery between 9am-7pm, Monday to Friday (subject to any delays with the courier).
    Approximately 3-7 working day service.
    Not available for Paint, Furniture or Large / Fragile items.
    May incur further charges dependant on size and weight of order.
    Dispatched with DPD.

    Voucher Delivery -  £20.00

    Approximately 3-5 working day service.

    E-Vouchers

    Free delivery - the voucher will be emailed to yourself or the recipient.
    Generated automatically. If your e-voucher does not arrive within 24 hours please email contact@rockettstgeorge.co.uk.

    Wallpaper Sample Delivery - £20.00

    Available for orders containing only wallpaper samples.
    Approximately 3-7 working day service.

    Pre-Order Products

    All Pre-Order products will have a week commencing expected delivery date stated on the product page and on your order confirmation. This date is for guidance only, we hope to exceed your expectations and deliver early but unfortunately, there is a chance that due to circumstances outside of our control your delivery may be later than we would hope and if this is the case, we will endeavour to communicate the new expected date to you.

    All delivery times and charges are as per the standard delivery method for that product e.g. delivery will be from the estimated w/c delivery date, choose next day if available for a quicker, upgraded delivery and Large/Fragile items will still incur the delivery charge and lead time.

    Please contact one of our lovely customer service team if you need more information on 01444 253391 or contact@rockettstgeorge.co.uk.

    Please note:

    International Deliveries may incur further postage charges based on final weight and size of packed orders. You will be contacted directly before your order is dispatched if further postage costs are required.

    Unfortunately, these costs cannot be calculated until your order has been placed. You may also be charged Customs & Duty depending on the country you reside in, UPS will contact you directly regarding these charges. Any Customs & Duty charges are solely the responsibility of the customer. We are currently unable to send large and fragile items overseas.

  4. US & CANADA DELIVERY

    Standard US & Canada International Delivery - From £150.00

    Delivery between 9am-7pm, Monday to Friday (subject to any delays with the courier).
    Approximately 4-7 working day service.
    Not available for Paint, Furniture or Large/Fragile items.
    May incur further charges dependant on size and weight of order.
    Dispatched with DPD.

    Voucher Delivery -  £20.00

    Approximately 3-5 working day service.

    E-Vouchers

    Free delivery - the voucher will be emailed to yourself or the recipient.
    Generated automatically. If your e-voucher does not arrive within 24 hours please email contact@rockettstgeorge.co.uk.

    Wallpaper Sample Delivery - £20.00

    Available for orders containing only wallpaper samples.
    Approximately 3-7 working day service.

    Pre-Order Products

    All Pre-Order products will have a week commencing expected delivery date stated on the product page and on your order confirmation. This date is for guidance only, we hope to exceed your expectations and deliver early but unfortunately, there is a chance that due to circumstances outside of our control your delivery may be later than we would hope and if this is the case, we will endeavour to communicate the new expected date to you.

    All delivery times and charges are as per the standard delivery method for that product e.g. delivery will be from the estimated w/c delivery date, choose next day if available for a quicker, upgraded delivery and Large/Fragile items will still incur the delivery charge and lead time.

    Please contact one of our lovely customer service team if you need more information on 01444 253391 or contact@rockettstgeorge.co.uk.

    Please note:

    International Deliveries may incur further postage charges based on final weight and size of packed orders. You will be contacted directly before your order is dispatched if further postage costs are required.

    Unfortunately, these costs cannot be calculated until your order has been placed. You may also be charged Customs & Duty depending on the country you reside in, UPS will contact you directly regarding these charges. Any Customs & Duty charges are solely the responsibility of the customer. We are currently unable to send large and fragile items overseas.

  5. AUSTRALIA & NEW ZEALAND DELIVERY

    Standard Australia & New Zealand International Delivery - From £150.00

    Delivery between 9am-7pm, Monday to Friday (subject to any delays with the courier).
    Approximately 4-7 working day service.
    Not available for Paint, Furniture or Large / Fragile items.
    May incur further charges dependant on size and weight of order.
    Dispatched with DPD.

    Voucher Delivery -  £20.00

    Approximately 3-5 working day service.

    E-Vouchers

    Free delivery - the voucher will be emailed to yourself or the recipient.
    Generated automatically. If your e-voucher does not arrive within 24 hours please email contact@rockettstgeorge.co.uk.

    Wallpaper Sample Delivery - £20.00

    Available for orders containing only wallpaper samples.
    Approximately 3-7 working day service.

    Pre-Order Products

    All Pre-Order products will have a week commencing expected delivery date stated on the product page and on your order confirmation. This date is for guidance only, we hope to exceed your expectations and deliver early but unfortunately, there is a chance that due to circumstances outside of our control your delivery may be later than we would hope and if this is the case, we will endeavour to communicate the new expected date to you.

    All delivery times and charges are as per the standard delivery method for that product e.g. delivery will be from the estimated w/c delivery date, choose next day if available for a quicker, upgraded delivery and Large/Fragile items will still incur the delivery charge and lead time.

    Please contact one of our lovely customer service team if you need more information on 01444 253391 or contact@rockettstgeorge.co.uk.

    Please note:

    International Deliveries may incur further postage charges based on final weight and size of packed orders. You will be contacted directly before your order is dispatched if further postage costs are required.

    Unfortunately, these costs cannot be calculated until your order has been placed. You may also be charged Customs & Duty depending on the country you reside in, UPS will contact you directly regarding these charges. Any Customs & Duty charges are solely the responsibility of the customer. We are currently unable to send large and fragile items overseas.

  6. REST OF THE WORLD DELIVERY

    Standard Rest Of The World International Delivery - From £150.00

    Delivery between 9am-7pm, Monday to Friday (subject to any delays with the courier).
    Approximately 4-7 working day service.
    Not available for Paint, Furniture or Large / Fragile items.
    May incur further charges dependant on size and weight of order.
    Delivery not available for parcels over 1m in length.
    Dispatched with DPD.

    Voucher Delivery -  £20.00

    Approximately 3-5 working day service.

    E-Vouchers

    Free delivery - the voucher will be emailed to yourself or the recipient.
    Generated automatically. If your e-voucher does not arrive within 24 hours please email contact@rockettstgeorge.co.uk.

    Wallpaper Sample Delivery - £20.00

    Available for orders containing only wallpaper samples.
    Approximately 3-7 working day service.

    Pre-Order Products

    All Pre-Order products will have a week commencing expected delivery date stated on the product page and on your order confirmation. This date is for guidance only, we hope to exceed your expectations and deliver early but unfortunately, there is a chance that due to circumstances outside of our control your delivery may be later than we would hope and if this is the case, we will endeavour to communicate the new expected date to you.

    All delivery times and charges are as per the standard delivery method for that product e.g. delivery will be from the estimated w/c delivery date, choose next day if available for a quicker, upgraded delivery and Large/Fragile items will still incur the delivery charge and lead time.

    Please contact one of our lovely customer service team if you need more information on 01444 253391 or contact@rockettstgeorge.co.uk.

    Please note:

    International Deliveries may incur further postage charges based on final weight and size of packed orders. You will be contacted directly before your order is dispatched if further postage costs are required.

    Unfortunately, these costs cannot be calculated until your order has been placed. You may also be charged Customs & Duty depending on the country you reside in, UPS will contact you directly regarding these charges. Any Customs & Duty charges are solely the responsibility of the customer. We are currently unable to send large and fragile items overseas.

  7. ITEMS CARRYING LONGER DELIVERY TIMES

    Sometimes it is not always possible for us to dispatch items to you as quickly as we would hope. The following types of products carry a longer delivery time but we promise you - they're worth the wait!

    Wallpaper

    Not all wallpapers are held in stock in our Sussex warehouse. Delivery times vary between suppliers and collections so please check individual wallpaper product pages for specific lead times.

    Unfortunately next day delivery is not available on all wallpaper. If you purchase next day delivery then your delivery will be upgraded as soon as it is ready for dispatch.

    Please contact one of our lovely customer service team if you need your wallpaper for a specific delivery date or would like to specify a batch number 01444 253391 or contact@rockettstgeorge.co.uk

    Wall Stickers

    Our wall stickers are made to order so delivery will be approximately 5-7 working days.

    Paint

    Our paint ranges are mixed to order, so delivery will be approximately 5-7 working days. We regret that we can only send paint to mainland UK addresses.

    Bespoke / Personalised Orders

    Our bespoke and personalised items take approximately 7-14 days for delivery. Please contact one of our lovely customer service team if you require your personalised/bespoke item for a specific delivery date 01444 253391 or contact@rockettstgeorge.co.uk.

    Large & Fragile Delivery Service

    We aim to have all large and fragile items delivered within 7-14 days. Once your order has been placed we will contact you with delivery date options via our personal courier service. Please contact one of our lovely customer service team if you need your furniture delivered by a specific date 01444 253391 or contact@rockettstgeorge.co.uk. We regret that we are currently unable to send large and fragile items overseas.

    Pre-Order Products

    All Pre-Order products will have a week commencing expected delivery date stated on the product page and on your order confirmation. This date is for guidance only, we hope to exceed your expectations and deliver early but unfortunately, there is a chance that due to circumstances outside of our control your delivery may be later than we would hope and if this is the case, we will endeavour to communicate the new expected date to you.

    All delivery times and charges are as per the standard delivery method for that product e.g. delivery will be from the estimated w/c delivery date, choose next day if available for a quicker, upgraded delivery and Large/Fragile items will still incur the delivery charge and lead time.

    For information on pre-order and any other delivery queries, please contact one of our lovely customer service team on 01444 253391 or contact@rockettstgeorge.co.uk.

  8. FREE DELIVERY CODES AND TERMS AND CONDITIONS

    Free Delivery Codes

    Valid free delivery codes can be only be redeemed against our UK Standard Delivery service. They are not redeemable against any other delivery method and therefore are not valid on specialist courier items such as Large / Fragile items.

    Free delivery codes are not eligible for use in conjunction with any other offer or promotion, including sale.

    Where's your order?

    If your expected delivery date has passed and you are still without your delivery then please contact the customer services team immediately.

    We are unable to investigate any parcels after 28 working days.