Seasonal Delivery Information

Need your delivery by Christmas?

For UK Standard Delivery order by 2 pm, Wednesday 20th December.

Our couriers are currently delivering within 2-5 working days. Please check the product page for items you have ordered to see exceptions to the UK Standard delivery lead time.

For UK Next Day Delivery order by 12 pm on Thursday 21st December.

Some items may not be available on a Next Day Service – please check the product page for more information.

Left it too late? Purchase an e-voucher up until Friday 22nd December and we’ll email it straight over to you!

Please see full delivery information below. Please contact the Customer Services Team if you are outside of UK Mainland and would like to enquire about a delivery lead time.

Pre-order items: Please refer to the date on your order confirmation for an estimated date of arrival to RSG. The arrival of pre-ordered items can be subject to change and/or delays. Pre-order items will be dispatched after they have arrived into stock and have been through quality control, using the service you have selected at the checkout. If your item requires our Large / Fragile Item delivery service this can take an additional 2-3 weeks to arrive with you. If your estimated delivery date has expired and you would like an update please email the team: (please note that the team will not be able to give you an update unless the date estimated has passed).

For further information please see 'ITEMS CARRYING LONGER DELIVERY TIMES', above.

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