What happens if my item arrives damaged?

Created by ben.merrell ben.merrell Aug 06, 2020 15:17:06 PM Published in Returns 32 Views.

If your item arrives with you damaged, please accept our apologies but this does sometimes happen.

Please email contact@rockettstgeorge.co.uk within 48 hours of receiving your damaged delivery. Remember to include your name, order number, photos of the damaged item and your refund/replacement request in your email.

We will then arrange everything for you and confirm by email within 3 days.

Please do not return damaged items as we are unable to refund any return costs.