Careers at Rockett St George

Current Opportunities...


 

Head Office in Sussex

Junior Customer Service Administrator

Rockett St George is an online emporium selling an eclectic range of industrial inspired furniture, lighting and homewares. Located just outside of Brighton near Burgess Hill, we are a small but lively team who are looking for a Junior Customer Service Administrator to join us.
 
Duties include:
 
1. Telephone Enquiries: First point of contact for all RSG customer telephone calls including:
    • Processing telephone orders
    • Discussing & advising on product purchases and interior design
    • Responding to enquiries on delivery timing and charges
    • Acknowledging and responding to all courier queries and following it up with the relevant courier
2. Email Enquiries: First point of contact for customers contacting RSG by email including:
    • Providing information on products and delivery services
    • Providing up-to-date lead times for customers
    • Responding ro customers with damaged items requiring refunds or replacements
    • Interior design and style advice
    • Managing customer complaints
    • Liaising with our suppliers regarding stock, orders and lead times
3. Supporting Customer Service Team: Providing support to other members of the team on all other duties as and when required including:
    • Out of stock process
    • Customer returns and replacements
    • Outlet shop staffing
    • Website amendments
    • Stock checks
    • Working closely with other teams including warehouse and purchasing

Essential for the role:

  • Minimum 1 year customer service experience
  • Excellent telephone manner
  • Ability to think on your feet, to multi-task and work at speed
  • Highly organised and the ability to prioritise tasks and keep up-to-date with the workload
  • Computer literacy
  • Driving license or the ability to get yourself to work on time each day - we are located on Ditchling Common Industrial Estate

Desirable:

  • Interest in interior design, homewares, arts, craft and more importantly shopping

Benefits:

  • 20 days holiday per year plus bank holidays
  • Staff discount after probation period
  • Access to Perkbox
  • Friendly and relaxed environment
  • Social activities including celebrating birthdays

To apply for the Junior Customer Service Adminstrator role at our head office in Sussex please send your CV and covering letter to Cathy Wan at cathy@rockettstgeorge.co.uk.

 


 

Warehouse Operative

We are looking for hardworking people with good attention to detail to join our Warehouse team. Working closely with the Warehouse Manager and Goods In Manager, you'll be responsible for a variety of tasks day to day - you'll never be bored!

Duties may include:

  • Picking, packing & dispatch of customer orders
  • Processing returns
  • Stock replenishment
  • Stock takes
  • Receiving supplier orders

Essential for the role:

  • Ability to think on your feet, to multi-task and work at speed
  • Driving license or the ability to get yourself to work on time each day - we are located on Ditchling Common Industrial Estate

Benefits:

  • 20 days holiday per year plus bank holidays
  • Staff discount after probation period
  • Access to Perkbox
  • Friendly and relaxed environment
  • Social activities including celebrating birthdays

To apply for the Warehouse Operative role at our head office in Sussex, please send your CV with covering letter to Lee Tyler at lee@rockettstgeorge.co.uk.

 


 

Liberty London Concession

Part Time Flexible Sales Assistant

We are currently recruiting for flexible part time staff at our concession in Liberty London. This is an opportunity to work part-time in the infamous Liberty London department store on Regent Street in London. We are a small but fun team and are looking for someone to work with us on a part-time basis which will include some weekend work. Ideal candidates will have a passion for fashion, interior design, homewares and above all... shopping!

To apply for the Part Time Flexible Sales Assistant role at Liberty London please email your CV and convering letter to Tom Rogers to tom@rockettstgeorge.co.uk.

 


 

If you would love to explore the chance of working with us here at Rockett St George and cannot see an open vacancy which suits your profile, feel free to submit your C.V for future consideration. Please forward your CVs with a covering letter to contact@rockettstgeorge.co.uk.

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